Privacy Policy for Aksoman

Last Update: 28 April 2025

Welcome to Aksoman!

We at Aksoman ("Aksoman", "We", "Our") value your privacy and are committed to protecting your personal data in accordance with the highest legal and regulatory standards.

This policy explains how we collect, use, disclose, and protect your personal data, along with your rights regarding it.

1. Legal Information

  • Company Name: Aksoman
  • Address: Boshr - Muscat - Oman
  • Email: info@aksoman.om
  • Phone: +968 9459 9790
  • Legal Representative in Oman: Ahmed Al-Shehli Law Office and Legal Consultations

2. Scope of the Policy

This policy applies to all users of Aksoman, whether they are visitors, customers, or those interacting with our electronic or physical services.

3. The data we collect

Personal data is any information that relates to a natural person, who can be identified directly or indirectly. We may collect, use, store and transfer the following types of personal data:

  • Identity data: First name, last name, date of birth, gender.
  • Contact details: Email, phone number.
  • Location data: Approximate geographic location data of the device.
  • Payment details: Billing and payment records, billing address, payment method, payment amount, payment date, payment receipts.
  • First 6 digits of credit card, card expiration date (payments are processed through third parties such as: Mastercard, Visa, PayPal, etc.).
  • Consent records: Include dates and times of granting consents and any related information.
  • Marketing and communications data: User preferences in receiving information from the platform.
  • Views and opinions: Any opinions or reviews you publish or send to us or on social media.
  • Digital data: Social media accounts, metadata, internet identifiers (such as IP address, browsing history), and usage behaviors for fraud detection and prevention purposes.

4. How we collect your data

We collect your data through several methods:

  • Data you provide directly: Through registration or communication with us through the platform or other means.
  • Relationship data: During your regular interaction with us (such as using services).
  • Publicly published data: From social media accounts or other public sources.
  • Application data: When downloading or using our applications.
  • Location data: When visiting our platform or using its features.
  • Registration details: Through registering user accounts on our platform or applications.
  • Content and advertising data: When interacting with content or third-party advertisements.
  • Data from third parties: Such as credit rating agencies or law enforcement authorities.

5. How we use your data

We use your data for the following purposes:

  • Providing requested products and services.
  • Managing accounts and processing payments.
  • Improving user experience and platform quality.
  • Communicating with you about updates and special offers.
  • Protecting the platform from fraud and unauthorized activities.
  • Complying with legal and regulatory requirements.

6. Data Disclosure

We may share your data with:

  • Data hosting and analysis service providers.
  • Payment gateways and shipping companies.
  • Judicial and regulatory authorities upon request.
  • Our legal representative for legal matters.

Note: We do not sell your personal data to third parties for marketing purposes.

7. Information Security

We are committed to protecting your data through:

  • Encrypting data during transmission and storage.
  • Using firewalls and continuous monitoring.
  • Restricting access to concerned employees only.

However, complete security cannot be guaranteed online, so we advise taking additional precautions.

8. User Rights

You have the right to:

  • Request access to your personal data.
  • Correct or update your data.
  • Request deletion or restriction of processing your data.
  • Withdraw your consent at any time.
  • Object to processing based on legitimate interest.

To communicate and exercise your rights, please contact us through the means shown below.

9. Cookies

We use cookies to improve user experience and analyze website usage. You can control cookie usage through browser settings.

10. Children Privacy

Aks platform is keen on protecting children's privacy and commits to the following:

  • Not collecting data from children under 13 years without explicit consent from the parent or guardian.
  • Deleting data immediately upon learning it was collected without consent.
  • Encouraging parents to monitor their children's digital activity.

11. Data Retention

We retain your data as long as necessary to achieve the mentioned purposes or to comply with legal obligations or resolve disputes.

12. International Data Transfer

Your data may be transferred outside Oman. We ensure the protection of your data by taking all required legal measures.

13. Changes to the Privacy Policy

We reserve the right to modify this policy. The date above will be updated when any changes are made, and continuing to use the platform means you accept the modified policy.